Legal Documents

Terms and conditions

Please read these terms and conditions carefully. The use of the Arduino Platform and the Services (each as defined below) available on, from, or through Arduino.cc (“Site”) is subject to these terms and conditions (“Terms”), which constitute a legal and binding agreement between you (“you” or “User”) and Arduino S.r.l and, with respect to the Premium Services (defined below), Arduino LLC (collectively, “Arduino” or “we”). By using the Site, the Platform, or the Services, you declare to have read and accepted these Terms. If you do not agree to these Terms, you must refrain from accessing or using the Site, the Platform, and the Services.

IMPORTANT NOTICE REGARDING ARBITRATION: For users located in the United States of America (U.S.A.), these Terms contain a mandatory Arbitration Agreement (defined in Section 21), requiring you to resolve any Claim (as defined in Section 21.1) between you and Arduino through final and binding, individual arbitration, subject to limited exceptions, rather than in court, and requiring you to forego jury trials, class, collective, aggregate, representative, or consolidated actions or proceedings, and all other types of court proceedings of any and every kind. Please review the Arbitration Agreement applicable to U.S. users in Section 21 below for details. You will be bound by this Arbitration Agreement, unless you opt out of the Arbitration Agreement by following the opt-out procedures set forth below. By entering into these Terms, you expressly acknowledge that you have read and understand all of the terms of the Arbitration Agreement.

If you are under 18 years of age, you may use the Site, the Platform, and the Services only with the consent and supervision of your parent or legal guardian. If you are under 18, you may click here{https://junior.arduino.cc/} to create an Account (defined below). During the registration process, you may be required to provide contact information for your parent or legal guardian, who must provide consent before your Account is activated. By permitting a minor to use the Platform and the Services, the parent or legal guardian agrees to these Terms and is responsible for monitoring and supervising the minor’s use.

If you are under 18, during the registration process, you will be required to provide your date of birth or otherwise confirm your age through an age verification process. If you are under 18, your Account will be restricted – i.e., a Junior Account or a restricted account. Note, if we become aware that a user with an unrestricted Account is under 18 years of age, we will take steps to terminate that Account and delete any associated information as required by applicable law.

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Arduino Services

The Site is part of the platform developed and managed by Arduino, which allows users to take part in the discussions on the Arduino forum, the Arduino blog, the Arduino User Group, the Arduino Discord channel, and the Arduino Project Hub, and to access the Arduino main website, subsites, Arduino Cloud, Arduino Courses, Arduino Certifications, Arduino Docs, the Arduino EDU kit sites to release works within the Contributor License Agreement program, and to further develop the Arduino open source ecosystem (collectively, the "Platform"). The use of the Site, the Platform, and the Services is governed by these Terms including the other documents and policies made available on the Platform by Arduino
By User's acceptance of these Terms, Arduino hereby grants User a non-exclusive, revocable, royalty-free, limited, personal, non-transferable, non-sublicensable copyright license to access and use the services accessible through the Platform, including the services specified under Section 1.1 and the Premium Services (as defined below) specified under Section 1.4 (collectively, "Services"), subject to the terms and conditions of these Terms. User's copyright license to the Services will terminate upon the termination of User's Account or if Arduino otherwise
The use of the Site does not require the mandatory activation of an Account; however, the use of certain Services requires the activation of a personal and unique User account ("Account").
In order to use some of the Platform functionalities, it is necessary to create an Account and to purchase such functionalities for a stated charge ("Premium Services"). Premium Services are products that User can purchase on the Arduino online shop or Arduino digital store. If User purchases a Service, then these payment terms apply to User's purchase and User agrees to them.

Charges. If there is a charge associated with a portion of the Premium Services, User will be notified of that charge on the Arduino online shop, and User will need to agree to pay that charge. The price stated for the Premium Services includes all applicable taxes and currency exchange settlements, unless stated otherwise. User is solely responsible for paying such taxes or other charges. Taxes are calculated based on User's location at the time the Premium Services are purchased. Arduino may suspend or cancel the Premium Services if we do not receive an on-time, full payment from User and User still does not make payment within fifteen (15) calendar days of us reminding User that payment is due. Suspension or cancellation of the Premium Services for non-payment could result in loss of access to and use of User's Account and its content. Connecting to the Internet via a corporate or other private network that masks User's location, may cause charges to be different from those displayed for User's actual location.
User's Billing Account. To pay the charges for a Premium Service, User will be asked to provide a payment method at the time User purchases that Premium Service. User can access and change User's billing information and payment method at https://id.arduino.cc/. Additionally, User agrees to permit Arduino to use any other payment method or account information on Arduino's file for User's Account. User agrees to promptly update User's Account and other information, including User's email address and payment method details, so Arduino can complete User's transactions and contact User as needed in connection with User's transactions. Changes must be made to User's payment method at least forty-eight (48) hours before a scheduled payment to take effect in relation to that payment.

Refund Policy and Return Procedures

Guidelines for Product Returns and Refund Eligibility

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Return Eligibility

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Return Window:

Items must be returned within 30 days of purchase. Products must be in original condition with all packaging and accessories included.

Non-Returnable Items

Digital products and software licenses
Customized or personalized items
Items damaged by customer misuse
Products without original packaging

Refund Process

Contact customer service to initiate return
Receive return authorization and shipping label
Package item securely with original packaging
Ship item back using provided label
Refund processed within 5-10 business days after receipt

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Note: Shipping costs are non-refundable unless the return is due to our error.

Intellectual Property and Copyright Notice

Protection of Creative Works and Trademark Usage

Copyright Ownership

All content on this website, including but not limited to:

Text, graphics, logos, and images
Software and code
Audio and video content
Design elements and layouts

Is protected by copyright law and is the exclusive property of the company or its licensors.

Trademark Usage

Trademarks may not be used without written permission
Unauthorized use may result in legal action
Fair use provisions apply under applicable law
Third-party trademarks are property of their respective owners

User-Generated Content

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By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute your content.

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Privacy Policy and Data Protection

How We Collect, Use, and Protect Your Information

Information We Collect

Personal identification information (name, email address, phone number)
Payment and billing information
Usage data and analytics
Cookies and tracking technologies

How We Use Your Information

Data Security:

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Third-Party Services

We may share data with trusted service providers
Analytics and marketing partners may receive anonymized data
Legal compliance may require data disclosure
Business transfers may involve data sharing